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Privacy Policy

Last updated: January 2026

1. Introduction

Alston Analytics ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at alstonanalytics.com or engage with our services.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Email address, name, and any details you provide through our chat interface or contact forms.
  • Payment Information: When you purchase services, payment processing is handled securely by Stripe. We do not store your full credit card details.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and actions taken.
  • Technical Data: IP address, browser type, device information, and operating system.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support
  • Process payments and deliver purchased services
  • Send you relevant updates about our services (with your consent)
  • Improve our website and user experience
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service Providers: Third parties that help us operate our business (e.g., Stripe for payments, Vercel for hosting).
  • Legal Requirements: When required by law or to protect our rights.

5. Cookies & Tracking

We use essential cookies to ensure our website functions properly. We may also use analytics tools to understand how visitors use our site. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmitted to our site is encrypted using SSL/TLS technology.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Lodge a complaint with a supervisory authority

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

info@alstonanalytics.com